Volo in ritardo, cancellato o bagaglio smarrito?
Rispondi a 5 domande veloci per verificare la compensazione pecuniaria prevista dalla legge (da 250 € a 600 € a passeggero) e i termini di prescrizione applicabili.
What happened on your journey?
Select the primary disruption to see the relevant statutory regime.
Global Statutory Compensation Tiers at a Glance
International air passenger compensation is governed by strict statutory instruments rather than airline goodwill. Depending on your route and operating carrier, the following statutory regimes generally apply:
| Statute / Regime | Applicable Flights | Indicative Statutory Tier | Typical Time Limit |
|---|---|---|---|
| EU Regulation (EC) No 261/2004 | Departing any EU/EEA/Swiss airport (any airline), or arriving in EU/EEA on an EU carrier | €250 (≤1,500 km) €400 (1,500–3,500 km) €600 (>3,500 km) |
1 to 5+ years (varies by EU Member State law, e.g., 3 yrs Germany, 5 yrs France/Spain) |
| UK261 (Retained EU Law) | Departing any UK airport (any airline), or arriving in the UK on a UK/EU carrier | £220 (≤1,500 km) £350 (1,500–3,500 km) £520 (>3,500 km) |
Up to 6 years in England, Wales & Northern Ireland (5 years in Scotland) |
| Montreal Convention 1999 | International flights between 135+ signatory countries (including US, UK, EU, SA, UAE, AU, CA) | Up to 1,288 SDR (~€1,600 / ~$1,700 USD / ~£1,350) for baggage; up to 5,346 SDR for proven financial delay damages | 7 days (damaged bag notice) 21 days (delayed bag notice) 2 years (court limitation) |
| Canada APPR & Brazil ANAC 400 | Flights to, from, or within Canada (APPR) or Brazil (ANAC 400) | $400–$1,000 CAD (Canada APPR) Material assistance + statutory remedies (Brazil) |
1 year (Canada CTA filing) 2–5 years (Brazil) |
Fast-Track Flight & Baggage Claim Verification (No-Win, No-Fee)
Already know your flight number and want to check official radar/ATC logs or submit a no-win, no-fee statutory claim immediately? Use one of the global aviation claim portals below:
Public Statutory Guides & Jurisdiction Rules
Browse our library of statutory passenger guides covering specific routes, connecting flight rules, extraordinary circumstances case law, and country-by-country limitation periods: